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Owners of home care agencies are well-acquainted with the volatility of their revenue stream. They provide services to people in poor health, some of whom are at the very end of their lives. Clients may abruptly reduce visit hours, stop services, or be hospitalized,.
The only way you will be able to serve the community for an extended period is to do it efficiently, which means making a profit. No profit, no product.
When Gina and I were first asked to provide community based home care, we did our homework before delving in. We asked.
Have residents or their family members in your community ever complained that they don’t want to pay for a 15-minute visit because there’s only a task or two to complete? When residents only need help with simple tasks like taking medications or putting on compression hose, they often ask for.
You’ve probably heard the phrase “right people, right seats.” It’s a great guiding principle for operating a business. It’s also why we gave the CINCH platform comprehensive and customizable security profiles so agencies could give their staff the tools to operate efficiently and securely.
We developed CINCH CCM with default settings.
Community based home care is a rapidly-growing segment of home care services. This service is found in independent senior communities, apartments and cluster homes (i.e., over-55 communities).